Privacy Policy

1. Introduction

Welcome to JAM Design LLC (“we,” “our,” “us”). We develop software tools and creative systems that blend human craftsmanship with AI innovation. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website, apps, and online services (“Services”). By using our Services, you agree to this Policy and our Terms of Service.

2. Information We Collect

a. Account & Contact Information

Name, email, and other details you provide when registering or contacting us. For paid features, billing data is processed securely by our payment processor.

b. Usage & Device Data

IP address, browser type, operating system, device identifiers, and in-app activity used to maintain and improve performance.

c. Cookies & Tracking

We use cookies and similar technologies for authentication, analytics, and personalization. You can adjust cookie preferences in your browser.

d. User-Generated Content

Designs, projects, and assets you create or upload are processed solely to provide the Services and are stored securely in your account or workspace.

e. AI-Assisted Features

Inputs (text, media, prompts) used with AI features are processed to generate results. We do not use your private project data to retrain public models or share your content.

3. How We Use Information

• Operate, maintain, and improve the Services;
• Provide customer support and communicate product updates;
• Process payments and manage subscriptions;
• Personalize experiences and analyze performance;
• Detect, prevent, and address misuse or fraud;
• Comply with legal obligations.

We do not sell personal data.

4. Sharing & Disclosure

We share limited data with trusted partners who help us deliver the Services, such as cloud hosting, analytics, email, and payment processing providers. These partners must meet strict confidentiality and security obligations.

5. Data Retention

We retain data only as long as needed to provide the Services, meet legal requirements, or resolve disputes. You may request deletion of your data at home.jamdesign@gmail.com.

6. Security

We use encryption, secure infrastructure, and access controls to protect data. No online system is completely secure; please use discretion when sharing information.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to withdraw consent (e.g., for marketing). To exercise rights, contact home.jamdesign@gmail.com. We may verify your identity to protect your account.

8. International Transfers

Your data may be processed in the United States or other countries. We take appropriate measures to protect your information during such transfers.

9. Children’s Privacy

Our Services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will post updates here with a new “Effective Date.” Continued use after changes constitutes acceptance.

11. Contact Us